Terms of Service

These Terms of Service ("Terms") govern your use of the Nitrox Media website and any services provided by Nitrox Media ("we", "us", "our"). By using our website or engaging us for any service, you agree to these Terms.

Nitrox Media provides the following services:

• Social media management
• Dedicated ads campaigns
• Website / web development
• AI automation
• Business Audit
• Strategy consultation

The Nitrox Business Audit is a structured review of your brand presence, social media, campaign readiness, website conversion gaps, and automation opportunities, with recommended next steps.

• The first Business Audit may be free during launch for one verified business.
• Additional audits or premium consultancy may be paid.
• Audit recommendations are strategic guidance, not guaranteed results.

Following an audit or initial conversation, we may provide a proposal outlining scope, deliverables, timelines, and pricing. A proposal becomes an active engagement only when both parties agree in writing or by email and the agreed advance payment is received.

• Service or project work starts after the agreed advance payment is received.
• The remaining payment schedule depends on the agreed scope or proposal.
• Ad budget, domain, hosting, software, and third-party tool costs are separate from our service fees unless explicitly agreed otherwise.

To deliver effectively, we rely on the client to:

• Provide timely access to necessary accounts, assets, and information.
• Approve content, creatives, and deliverables within agreed timelines.
• Communicate changes in scope, goals, or branding clearly.

Ad spend is paid directly by the client to the relevant platform (e.g. Meta) unless otherwise agreed. Nitrox Media does not guarantee specific cost-per-result, reach, or conversion outcomes from any ads campaign.

Marketing outcomes depend on many factors including business offer, market, budget, audience, platform behavior, creative quality, and execution. Nitrox Media does not guarantee specific sales, revenue, follower growth, ranking, or ROI outcomes.

Content delivered for review is considered approved if no feedback is received within a reasonable time after delivery. Major changes outside the agreed scope may be treated as additional work.

Final deliverables paid for in full belong to the client. Nitrox Media retains the right to display non-confidential work in our portfolio and case studies unless otherwise agreed in writing.

Our services rely on third-party platforms (e.g. Meta, Google, hosting providers, automation tools). We are not responsible for downtime, policy changes, account restrictions, or other actions taken by these platforms.

To the maximum extent permitted by law, Nitrox Media is not liable for indirect, incidental, or consequential damages arising from the use of our website or services. Our total liability under any engagement is limited to the fees paid by the client for the specific service in question.

We may update these Terms or our service offerings from time to time. Continued use of our website or services after changes are posted constitutes acceptance of the updated Terms.

For any questions about these Terms, contact Nitrox Media at info.nitroxmedia@gmail.com.