Privacy Policy

This Privacy Policy explains how Nitrox Media ("we", "us", "our") collects, uses, and protects information when you visit our website or submit information through our forms, Business Audit requests, newsletter, or booking system. By using our website, you agree to this Policy.

We may collect the following information when you contact us, request a Business Audit, subscribe to our newsletter, or book a call:

• Name
• Email address
• Phone / WhatsApp number
• Business / brand name
• Business Page / Website link
• Service interest
• Message or project details
• Newsletter email

We use submitted information to:

• Respond to your inquiry or request
• Prepare your Business Audit or proposal
• Schedule and manage strategy calls
• Send newsletter content if you opt in
• Improve our services and client communication

Information you submit through the contact form or Business Audit request is used only to evaluate your business, prepare recommendations, and follow up with you. We do not share these submissions with unrelated third parties.

If you subscribe to the Nitrox Media newsletter, we use your email only to send growth, marketing, and business-related updates. You can unsubscribe at any time by emailing info.nitroxmedia@gmail.com.

Submissions are stored in internal tools we use to operate our agency, including Google Sheets, Google Apps Script, our email inbox, and our Google Calendar booking system. Access is limited to the Nitrox Media team.

We use trusted third-party tools to operate our website and workflows, including Google services (Sheets, Apps Script, Calendar, Gmail) and messaging platforms such as WhatsApp. These tools have their own privacy policies which govern how they handle data on their systems.

Nitrox Media does not sell personal information. We do not share your information with advertisers or unrelated third parties. We may share limited information with service providers strictly required to operate our business (e.g. email or scheduling tools).

We retain submitted information for as long as needed to provide our services, respond to inquiries, and maintain business records. You may request deletion at any time.

You can request to:

• Access information you have submitted
• Update or correct your information
• Delete your information from our records
• Unsubscribe from the newsletter

To make a request, email info.nitroxmedia@gmail.com.

Our website may use basic cookies or analytics to understand traffic and improve user experience. We do not use cookies to collect sensitive personal information.

For any privacy-related questions or requests, contact Nitrox Media at info.nitroxmedia@gmail.com.

We may update this Privacy Policy from time to time. Updates will be reflected on this page with a revised "last updated" date.